FAQs - Returns

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How can I return my QI YOGI order?

1. Contact us via e-mail at orders@qiyogi.com

2. Provide us with the receipt, clear pictures or videos of your purchase.

3. After accepting the refund, you will receive a shipping label from us to resend your package.

4. Choose an option in which form you want to receive your return. As a credit, as another product, or a refund to the original payment method.

For further information, please see our Return / Exchange Policy

How many days can I test my QI YOGI purchase?

Within 20 days of receiving your order, you can try whether your QI YOGI product fits you.

Do I have to pay for the returnment?

No, you are free of charge for the return shipment.